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TalkTrainer helps international students and professionals overcome public speaking anxiety by providing actionable, and real-time feedback along with engaging practice tools.
TalkTrainer helps international students and professionals overcome public speaking anxiety by providing actionable, and real-time feedback along with engaging practice tools.
Industry
Industry
E-Learning, AI learning tools
E-Learning, AI learning tools
Role
Role
UX/UI Designer
UX/UI Designer
Project Timeline
Project Timeline
2024
2024
Tools
Tools
Figma, Miro,Photoshop, Monday
Figma, Miro,Photoshop, Monday
Challenge
Challenge
Challenge
International students and professionals in the UK struggle with public speaking anxiety and low confidence, impacting presentations, interviews, and other speaking engagements.
International students and professionals in the UK struggle with public speaking anxiety and low confidence, impacting presentations, interviews, and other speaking engagements.
Current Limitations
Current Limitations
Current Limitations
Existing resources provide generic feedback and lack features to address diverse user needs effectively.
Existing resources provide generic feedback and lack features to address diverse user needs effectively.
Gap
Gap
Gap
There’s a need for a solution that combines personalized practice tools with targeted feedback to help users build confidence and improve communication skills.
There’s a need for a solution that combines personalized practice tools with targeted feedback to help users build confidence and improve communication skills.
Solution
Solution
Solution
User-Centric Design
User-Centric Design
User-Centric Design
TalkTrainer addresses these issues by leveraging insights from user interviews, focus groups, and research to design a solution that users truly need.
TalkTrainer addresses these issues by leveraging insights from user interviews, focus groups, and research to design a solution that users truly need.
TalkTrainer addresses these issues by leveraging insights from user interviews, focus groups, and research to design a solution that users truly need.
AI-Driven Feedback
AI-Driven Feedback
AI-Driven Feedback
Provides personalized, actionable feedback tailored to each user’s speaking style and areas for improvement.
Provides personalized, actionable feedback tailored to each user’s speaking style and areas for improvement.
Provides personalized, actionable feedback tailored to each user’s speaking style and areas for improvement.
Comprehensive Tools
Comprehensive Tools
Comprehensive Tools
Goes beyond conventional methods like mirror rehearsals, offering an engaging and structured approach to refine public speaking skills.
Goes beyond conventional methods like mirror rehearsals, offering an engaging and structured approach to refine public speaking skills.
Goes beyond conventional methods like mirror rehearsals, offering an engaging and structured approach to refine public speaking skills.
check out the final prototypes In Figma
check out the final prototypes In Figma
check out the final prototypes In Figma
Design Thinking Process
Design Thinking Process
Design Thinking Process
My Assumptions
My Assumptions
My Assumptions
Before starting my research, as someone familiar with the challenges of public speaking, especially for users whose first language isn’t English, I outlined assumptions about the potential difficulties users might face when trying to improve their speaking skills for interviews or presentations. These assumptions helped me plan and focus my research for the next stages.
Before starting my research, as someone familiar with the challenges of public speaking, especially for users whose first language isn’t English, I outlined assumptions about the potential difficulties users might face when trying to improve their speaking skills for interviews or presentations. These assumptions helped me plan and focus my research for the next stages.
Before starting my research, as someone familiar with the challenges of public speaking, especially for users whose first language isn’t English, I outlined assumptions about the potential difficulties users might face when trying to improve their speaking skills for interviews or presentations. These assumptions helped me plan and focus my research for the next stages.
Language Barriers
Language Barriers
Language Barriers
Users whose first language isn’t English may struggle with pronunciation, grammar, and confidence during interviews or presentations.
Users may struggle with pronunciation, grammar, and confidence during interviews or presentations.
Users whose first language isn’t English may struggle with pronunciation, grammar, and confidence during interviews or presentations.
Users whose first language isn’t English may struggle with pronunciation, grammar, and confidence during interviews or presentations.
Anxiety
Anxiety
Anxiety
Users may experience nervousness or self-consciousness in high-pressure situations like interviews.
Users may experience nervousness or self-consciousness in high-pressure situations like interviews.
Users may experience nervousness or self-consciousness in high-pressure situations like interviews.
Practice Opportunities
Practice Opportunities
Practice Opportunities
Users may have limited access to real-world practice settings or speaking partners.
Users may have limited access to real-world practice settings or speaking partners.
Users may have limited access to real-world practice settings or speaking partners.
Feedback Gap
Feedback Gap
Feedback Gap
Users may find it difficult to receive constructive feedback when practicing alone.
Users may find it difficult to receive constructive feedback when practicing alone.
Users may find it difficult to receive constructive feedback when practicing alone.
Time Constraints
Time Constraints
Time Constraints
Busy professionals or students may have limited time to dedicate to improving their speaking skills.
Busy professionals or students may have limited time to dedicate to improving their speaking skills.
Busy professionals or students may have limited time to dedicate to improving their speaking skills.
Technical Vocabulary
Technical Vocabulary
Technical Vocabulary
Users may face challenges with industry-specific or technical language during interviews or presentations.
Users may face challenges with industry-specific or technical language during interviews or presentations.
Users may face challenges with industry-specific or technical language during interviews or presentations.
Desk Research
Desk Research
Desk Research
What are people saying about public speaking anxiety and its impact on different groups?
What are people saying about public speaking anxiety and its impact on different groups?
What are people saying about public speaking anxiety and its impact on different groups?
To understand how public speaking anxiety affects various demographics, we looked at studies, surveys, and reviews. Here are the key insights:
To understand how public speaking anxiety affects various demographics, we looked at studies, surveys, and reviews. Here are the key insights:
To understand how public speaking anxiety affects various demographics, we looked at studies, surveys, and reviews. Here are the key insights:
What are users saying about competitor apps that offer public speaking training?
What are users saying about competitor apps that offer public speaking training?
What are users saying about competitor apps that offer public speaking training?
We reviewed user feedback from competitor apps to understand common pain points and what users appreciate in existing solutions. Here are the highlights:
We reviewed user feedback from competitor apps to understand common pain points and what users appreciate in existing solutions. Here are the highlights:
We reviewed user feedback from competitor apps to understand common pain points and what users appreciate in existing solutions. Here are the highlights:
Pain Points
Pain Points
Pain Points
Unable to progress past certain lessons
Inconsistent feedback
High subscription costs
Lack of detailed analysis
Limited content diversity
Unable to progress past certain lessons
Inconsistent feedback
High subscription costs
Lack of detailed analysis
Limited content diversity
Unable to progress past certain lessons
Inconsistent feedback
High subscription costs
Lack of detailed analysis
Limited content diversity
Identified Gap Market
Identified Gap Market
Identified Gap Market
Real-time feedback
Pronunciation support
Grammar Feedback
Performance tracking
Diverse speaking scenarios
Real-time feedback
Pronunciation support
Grammar Feedback
Performance tracking
Diverse speaking scenarios
Real-time feedback
Pronunciation support
Grammar Feedback
Performance tracking
Diverse speaking scenarios
User Interviews & Focus Group
User Interviews & Focus Group
User Interviews & Focus Group
To validate my initial assumptions and gain deeper insights into the challenges and expectations of users regarding public speaking, I conducted five one-on-one interviews and organized a focus group with three users.
To validate my initial assumptions and gain deeper insights into the challenges and expectations of users regarding public speaking, I conducted five one-on-one interviews and organized a focus group with three users.
To validate my initial assumptions and gain deeper insights into the challenges and expectations of users regarding public speaking, I conducted five one-on-one interviews and organized a focus group with three users.
Insights Informing Feature Development
Insights Informing Feature Development
Insights Informing Feature Development
Beyond validating assumptions, the sessions uncovered additional gaps and needs that directly informed the app's design, such as:
Beyond validating assumptions, the sessions uncovered additional gaps and needs that directly informed the app's design, such as:
Beyond validating assumptions, the sessions uncovered additional gaps and needs that directly informed the app's design, such as:
Real-time feedback for on-the-spot corrections.
Performance tracking to measure progress over time.
Diverse speaking scenarios, including corporate presentations, interviews, and impromptu speaking.
Real-time feedback for on-the-spot corrections.
Performance tracking to measure progress over time.
Diverse speaking scenarios, including corporate presentations, interviews, and impromptu speaking.
Real-time feedback for on-the-spot corrections.
Performance tracking to measure progress over time.
Diverse speaking scenarios, including corporate presentations, interviews, and impromptu speaking.
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UX Designer
fmohammadzadeh028@gmail.com
Let’s connect!
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Add layers or components to infinitely loop on your page.
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UX Designer
fmohammadzadeh028@gmail.com
Let’s connect!
© 2024. Designed by Fatemeh Mohammadzadeh
User Personas
User Personas
User Personas
From the synthesis of research, two distinct user personas emerged:
The Feedback Seeker: A professional looking for constructive feedback to boost confidence and fine-tune presentation skills.
The Interview Preparer: A job seeker aiming to enhance their performance with practice resources and guidance for interviews.
From the synthesis of research, two distinct user personas emerged:
The Feedback Seeker: A professional looking for constructive feedback to boost confidence and fine-tune presentation skills.
The Interview Preparer: A job seeker aiming to enhance their performance with practice resources and guidance for interviews.
From the synthesis of research, two distinct user personas emerged:
The Feedback Seeker: A professional looking for constructive feedback to boost confidence and fine-tune presentation skills.
The Interview Preparer: A job seeker aiming to enhance their performance with practice resources and guidance for interviews.
Defining Objectives Through POV Statements
Defining Objectives Through POV Statements
Defining Objectives Through POV Statements
Each persona's unique needs were articulated through Point of View Statements and User Stories, which provided actionable problem definitions.
Each persona's unique needs were articulated through Point of View Statements and User Stories, which provided actionable problem definitions.
Each persona's unique needs were articulated through Point of View Statements and User Stories, which provided actionable problem definitions.
Competitor Analysis
Competitor Analysis
Competitor Analysis
We conducted a competitor analysis through desk research, reviewing apps like Orai, Speeko, Microsoft Teams Master Coach, ELSA, and SmallTalk2Me. This included analyzing app reviews, user feedback, and functionality to identify common pain points, strengths, and opportunities in the market.
We conducted a competitor analysis through desk research, reviewing apps like Orai, Speeko, Microsoft Teams Master Coach, ELSA, and SmallTalk2Me. This included analyzing app reviews, user feedback, and functionality to identify common pain points, strengths, and opportunities in the market.
We conducted a competitor analysis through desk research, reviewing apps like Orai, Speeko, Microsoft Teams Master Coach, ELSA, and SmallTalk2Me. This included analyzing app reviews, user feedback, and functionality to identify common pain points, strengths, and opportunities in the market.
Ideation & Conceptual Sketches
Ideation & Conceptual Sketches
Ideation & Conceptual Sketches
HMW Questions
HMW Questions
HMW Questions
HMW help users track their speech progress over time?
HMW make speech practice more engaging and interactive for users?
HMW integrate real-time feedback to improve users' speaking skills?
HMW tailor speech exercises to different skill levels and learning preferences?
How might we make it easier for users to find and prepare for specific interview questions tailored to their job role and industry?
HMW help users track their speech progress over time?
HMW make speech practice more engaging and interactive for users?
HMW integrate real-time feedback to improve users' speaking skills?
HMW tailor speech exercises to different skill levels and learning preferences?
How might we make it easier for users to find and prepare for specific interview questions tailored to their job role and industry?
HMW help users track their speech progress over time?
HMW make speech practice more engaging and interactive for users?
HMW integrate real-time feedback to improve users' speaking skills?
HMW tailor speech exercises to different skill levels and learning preferences?
How might we make it easier for users to find and prepare for specific interview questions tailored to their job role and industry?
After identifying key user challenges, understanding persona archetypes, and analyzing competitor strategies, I used HMW questions and a Crazy 8 ideation session to create solutions that align with business goals and user needs.
After identifying key user challenges, understanding persona archetypes, and analyzing competitor strategies, I used HMW questions and a Crazy 8 ideation session to create solutions that align with business goals and user needs.
After identifying key user challenges, understanding persona archetypes, and analyzing competitor strategies, I used HMW questions and a Crazy 8 ideation session to create solutions that align with business goals and user needs.
Based on these questions, I used Crazy 8s technique, where I sketched 8 different ideas or solutions in 8 minutes.
Based on these questions, I used Crazy 8s technique, where I sketched 8 different ideas or solutions in 8 minutes.
Based on these questions, I used Crazy 8s technique, where I sketched 8 different ideas or solutions in 8 minutes.
To prioritize the best ideas, I used the NUF Test Table to evaluate each solution based on its feasibility and impact on both the user experience and business objectives.
To prioritize the best ideas, I used the NUF Test Table to evaluate each solution based on its feasibility and impact on both the user experience and business objectives.
To prioritize the best ideas, I used the NUF Test Table to evaluate each solution based on its feasibility and impact on both the user experience and business objectives.
Paper Prototyping
Paper Prototyping
Paper Prototyping
To quickly visualize initial ideas, I created paper prototypes to map out the basic structure and layout of the app. This step allowed me to iterate and refine concepts efficiently based on early feedback.
To quickly visualize initial ideas, I created paper prototypes to map out the basic structure and layout of the app. This step allowed me to iterate and refine concepts efficiently based on early feedback.
To quickly visualize initial ideas, I created paper prototypes to map out the basic structure and layout of the app. This step allowed me to iterate and refine concepts efficiently based on early feedback.
User Testing and Insights
User Testing and Insights
User Testing and Insights
After creating the paper prototypes, I conducted usability testing with two users to gather feedback.
Key Findings:
The Progress page was not as important as initially thought. Users preferred focusing on practicing exercises, recording their voice, and receiving feedback.
Users naturally tracked their progress by reviewing the history of their recordings, making the dedicated progress page redundant.
Design Adjustments:
Introduced a Home page featuring the key functions of the app for quicker access.
Added a search option to the Interview Library to improve navigation and user experience.
After creating the paper prototypes, I conducted usability testing with two users to gather feedback.
Key Findings:
The Progress page was not as important as initially thought. Users preferred focusing on practicing exercises, recording their voice, and receiving feedback.
Users naturally tracked their progress by reviewing the history of their recordings, making the dedicated progress page redundant.
Design Adjustments:
Introduced a Home page featuring the key functions of the app for quicker access.
Added a search option to the Interview Library to improve navigation and user experience.
After creating the paper prototypes, I conducted usability testing with two users to gather feedback.
Key Findings:
The Progress page was not as important as initially thought. Users preferred focusing on practicing exercises, recording their voice, and receiving feedback.
Users naturally tracked their progress by reviewing the history of their recordings, making the dedicated progress page redundant.
Design Adjustments:
Introduced a Home page featuring the key functions of the app for quicker access.
Added a search option to the Interview Library to improve navigation and user experience.
Mid-Fidelity Prototypes
Mid-Fidelity Prototypes
Mid-Fidelity Prototypes
Using Balsamiq, I transitioned to mid-fidelity prototypes, ensuring clarity in the user flow and functionality for all key pages. This step helped validate the flow and interactions before moving into detailed design.
Using Balsamiq, I transitioned to mid-fidelity prototypes, ensuring clarity in the user flow and functionality for all key pages. This step helped validate the flow and interactions before moving into detailed design.
Using Balsamiq, I transitioned to mid-fidelity prototypes, ensuring clarity in the user flow and functionality for all key pages. This step helped validate the flow and interactions before moving into detailed design.
Design Style Guide
Design Style Guide
Design Style Guide
To define the visual direction, I established a design style guide, detailing typography, color schemes, and UI components to maintain consistency across the app.
To define the visual direction, I established a design style guide, detailing typography, color schemes, and UI components to maintain consistency across the app.
To define the visual direction, I established a design style guide, detailing typography, color schemes, and UI components to maintain consistency across the app.
High-Fidelity Prototypes
High-Fidelity Prototypes
High-Fidelity Prototypes
Usability Test Overview
Usability Test Overview
Usability Test Overview
During the Test phase, I conducted five-act interviews with two users to gather detailed feedback on the app’s usability and effectiveness. Users were encouraged to think aloud while interacting with the app, providing valuable insights into their experiences.
During the Test phase, I conducted five-act interviews with two users to gather detailed feedback on the app’s usability and effectiveness. Users were encouraged to think aloud while interacting with the app, providing valuable insights into their experiences.
During the Test phase, I conducted five-act interviews with two users to gather detailed feedback on the app’s usability and effectiveness. Users were encouraged to think aloud while interacting with the app, providing valuable insights into their experiences.
Key Outcomes
Key Outcomes
Key Outcomes
Positive Feedback:
Users appreciated the app’s visual design, particularly how it enhanced clarity and engagement.
The voice recording and AI feedback features were highly valued for their ability to provide actionable and detailed insights, boosting user confidence.
The practice feature was praised for being accessible and offering thorough feedback to improve speech performance.
Positive Feedback:
Users appreciated the app’s visual design, particularly how it enhanced clarity and engagement.
The voice recording and AI feedback features were highly valued for their ability to provide actionable and detailed insights, boosting user confidence.
The practice feature was praised for being accessible and offering thorough feedback to improve speech performance.
Positive Feedback:
Users appreciated the app’s visual design, particularly how it enhanced clarity and engagement.
The voice recording and AI feedback features were highly valued for their ability to provide actionable and detailed insights, boosting user confidence.
The practice feature was praised for being accessible and offering thorough feedback to improve speech performance.
Suggested Improvements:
Adding a note-taking feature to track key learnings.
Incorporating motivational elements to encourage consistent usage.
Including audio examples to demonstrate confident and less confident speech styles, helping users understand how to improve tone, pace, and articulation.
Expanding with a conversational Q&A database, powered by an AI assistant similar to ChatGPT, to simulate realistic interview scenarios and provide dynamic, interactive practice sessions tailored to the user’s needs.
Suggested Improvements:
Adding a note-taking feature to track key learnings.
Incorporating motivational elements to encourage consistent usage.
Including audio examples to demonstrate confident and less confident speech styles, helping users understand how to improve tone, pace, and articulation.
Expanding with a conversational Q&A database, powered by an AI assistant similar to ChatGPT, to simulate realistic interview scenarios and provide dynamic, interactive practice sessions tailored to the user’s needs.
Suggested Improvements:
Adding a note-taking feature to track key learnings.
Incorporating motivational elements to encourage consistent usage.
Including audio examples to demonstrate confident and less confident speech styles, helping users understand how to improve tone, pace, and articulation.
Expanding with a conversational Q&A database, powered by an AI assistant similar to ChatGPT, to simulate realistic interview scenarios and provide dynamic, interactive practice sessions tailored to the user’s needs.
Connect to Content
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fmohammadzadeh028@gmail.com - User Experience Designer
Let’s connect !
© 2024. Designed by Fatemeh Mohammadzadeh
Connect to Content
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fmohammadzadeh028@gmail.com - User Experience Designer
Let’s connect !
© 2024. Designed by Fatemeh Mohammadzadeh
Connect to Content
Add layers or components to infinitely loop on your page.
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Add layers or components to infinitely loop on your page.
Connect to Content
Add layers or components to infinitely loop on your page.
fmohammadzadeh028@gmail.com - User Experience Designer
Let’s connect !
© 2024. Designed by Fatemeh Mohammadzadeh